Salon Policies

At HairWorks Tralee we understand that sometimes schedules change and you may need to cancel or reschedule your appointment.

In order to provide the best service and availability to all our clients, we have the following cancellation policy:

Notification: If you need to cancel or reschedule your appointment, please notify us at least 24/48 hours in advance. This gives us the opportunity to fill the appointments slot.

Late Cancellations: Cancellations made with less than 24 and 48 hours notice will incur a charge of 50% of the service booked.

No-Shows: Clients who fail to show up for their appointment without any prior notification will be charged 100% of the service cost.

Late Arrivals: If you arrive late, we will do out best to accommodate you, but please note that your service may be shortened or rescheduled to avoid delays for other clients.

Booking: By booking an appointment, you agree to this cancellation policy. Thank you for your understanding and cooperation. This policy helps us to provide high quality service to all our clients. For more information or to reschedule your appointment, please contact us at HairWorks 066 712 7260.

Deposit: For certain services or longer appointments, we may require a deposit, which will be used towards your service. This deposit is non-refundable in the event of a late cancellation or no-show.

Exceptions: We understand that emergencies happen. Please let us know if you have an emergency, and we will consider waiving the cancellation fee on a case-by-case basis.

 

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